Intercultural Mediation in a Globalised World

The topic of culture plays a central role in mediation. The mediator is required to deal sensitively with the different cultural backgrounds of the parties involved. Culturally shaped values, communication styles, behavioural patterns, as well as differing views on hierarchy, time, or conflict resolution influence not only the parties’ positions but often also their underlying interests. A culturally sensitive mediation can help make misunderstandings visible and promote mutual understanding.

This session helps you to better understand cultural differences and how they play into resolving conflict.

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Beatrice is a lecturer, tutor and coach at Oxford’s Saïd Business School and a mentor at the University of St. Gallen’s Aiming Higher Women’s Leadership Programme. Further she acts as an expert assessor and judge at the ICC Paris Mediation Competition, at the Bucerius Mediation Competition in Hamburg, and at the Consensual Dispute Resolution Competition (CDRC) in Vienna.

Beatrice is an experienced consultant and advisor who has worked across multiple jurisdictions, cultures, and industries, working closely with senior management and intercultural, diverse teams.

She regularly holds workshops and webinars on negotiation, conflict management, difficult conversations, psychological safety, intercultural leadership, corporate culture and related leadership development topics.

One of her passions is to coach and support expats either new to a country or returning home after an extended stay abroad. She speaks English and German fluently and is able to communicate in French and Spanish. She also understands and speaks some Italian and a little bit of Mandarin.